
Get in touch
Say ciao.
Customer support, franchising enquiries, press, careers — the right desk for the right question.
Speak to the right team
How can we help?
Head office & general
Speak to reception.
Switchboard for all head-office enquiries — brand, ops, supply chain, partnerships. For store-specific complaints please call the store direct (see stores).
reception@colcacchio.co.zaMon–Fri 09:00–17:00 SAST
Customer support
Got an order issue?
Wrong item, late delivery, refund request, or feedback on a specific store visit. The fastest route is the store directly — numbers and emails are on every store card.
Find your store →For escalations, email reception@colcacchio.co.za.
Franchising
Open a Col’Cacchio.
Open a Col’Cacchio Classic, GO+ or GO delivery-first store. Three decades of operating heritage, three formats, single franchise desk.
Start the enquiry form →Or read more on the franchising page. Initial response: 3–5 working days.
Press & media
Story, image, comment.
Press releases, brand assets, founder interviews, GO format coverage. Brand enquiries to our Chief Marketing Officer, Jen Hole.
jenifer@colcacchio.co.zaMore on the press & media page.
Careers
Work with us.
Front-of-house, kitchen, store management, and corporate roles — across 26 stores and head office. Send your CV and which city you'd like to be considered for.
reception@colcacchio.co.zaOpen roles on the careers page.
Group catering & events
20+ guests.
Corporate lunches, group bookings, private events, large pizza orders for offices or birthdays. Most stores can accommodate; we'll match you to the closest team.
Group catering →Or call the store nearest you — see the stores page.
Vouchers & gifting
Gift the table.
Digital gift vouchers, redeemable across all participating Col’Cacchio restaurants. Buy online, send by email, recipient redeems at the table.
Order a voucher →For bulk corporate vouchers (50+ units) email reception@colcacchio.co.za.
Send a message
Or write to us directly.
We aim to reply within one business day. For urgent in-restaurant issues, please call your nearest store on the stores page.
Head office
Col’Cacchio HQ.
Cape Town's pizza HQ — where our group team handles brand, ops, supply chain and the digital side that lets you order pizza in three taps.
- Address
- Office 3, 35 Rose Street, Bo Kaap, Cape Town, Western Cape
- Reception
- +27 87 266 0180
- Hours (HQ)
- Mon–Fri 09:00–17:00 SAST
- Social

Since 1992
Our story, in one paragraph.
Col’Cacchio was founded in Cape Town in 1992 by Kinga Baranowska and Michael Terespolsky. Two people, a passion for proper pizza, and a wood-fired oven. The original menu featured the gourmet pizzas you still find on every Col’Cacchio menu today — Norm's Pralina, Esotica, and the rest of the cast we've added over the decades.
Today the group operates 26 active locations across South Africa, plus locations in Namibia and Mauritius. Our two-brand portfolio — Col’Cacchio Pizzeria (sit-down) and Col’Cacchio GO (delivery-first) — lets us serve every dining occasion from a candlelit Friday in Camps Bay to a 10pm Tuesday couch evening in Hillcrest.
Our frozen retail range is launching late 2026 at Woolworths, Checkers and Pick n Pay — bringing the wood-fired Col’Cacchio experience to your home oven. See the frozen range →

Legal & policies
The fine print.
Terms & Conditions
Site & service Ts & Cs
General terms governing your use of colcacchio.co.za, store services and online ordering.
Privacy Policy
Your data, our promise
How we collect, use, store and protect your personal information. POPIA-compliant.
Promotion T&Cs
Promo terms
Specific terms for vouchers, Vitality HealthyDining, Tasty Tuesday, Happy Hour and Kids Eat Free.
Cookie Policy
Cookies on our site
What cookies we use and how you can manage them.