Get in touch

Say ciao.

Customer support, franchising enquiries, press, careers — the right desk for the right question.

Speak to the right team

How can we help?

Head office & general

Speak to reception.

Switchboard for all head-office enquiries — brand, ops, supply chain, partnerships. For store-specific complaints please call the store direct (see stores).

+27 87 266 0180

Mon–Fri 09:00–17:00 SAST

Customer support

Got an order issue?

Wrong item, late delivery, refund request, or feedback on a specific store visit. The fastest route is the store directly — numbers and emails are on every store card.

For escalations, email reception@colcacchio.co.za.

Franchising

Open a Col’Cacchio.

Open a Col’Cacchio Classic, GO+ or GO delivery-first store. Three decades of operating heritage, three formats, single franchise desk.

Or read more on the franchising page. Initial response: 3–5 working days.

Press & media

Story, image, comment.

Press releases, brand assets, founder interviews, GO format coverage. Brand enquiries to our Chief Marketing Officer, Jen Hole.

More on the press & media page.

Careers

Work with us.

Front-of-house, kitchen, store management, and corporate roles — across 26 stores and head office. Send your CV and which city you'd like to be considered for.

Open roles on the careers page.

Group catering & events

20+ guests.

Corporate lunches, group bookings, private events, large pizza orders for offices or birthdays. Most stores can accommodate; we'll match you to the closest team.

Or call the store nearest you — see the stores page.

Vouchers & gifting

Gift the table.

Digital gift vouchers, redeemable across all participating Col’Cacchio restaurants. Buy online, send by email, recipient redeems at the table.

For bulk corporate vouchers (50+ units) email reception@colcacchio.co.za.

Send a message

Or write to us directly.

We aim to reply within one business day. For urgent in-restaurant issues, please call your nearest store on the stores page.

By sending you agree to our privacy policy.

Head office

Col’Cacchio HQ.

Cape Town's pizza HQ — where our group team handles brand, ops, supply chain and the digital side that lets you order pizza in three taps.

Address
Office 3, 35 Rose Street, Bo Kaap, Cape Town, Western Cape
Reception
+27 87 266 0180
Hours (HQ)
Mon–Fri 09:00–17:00 SAST
Social

Since 1992

Our story, in one paragraph.

Col’Cacchio was founded in Cape Town in 1992 by Kinga Baranowska and Michael Terespolsky. Two people, a passion for proper pizza, and a wood-fired oven. The original menu featured the gourmet pizzas you still find on every Col’Cacchio menu today — Norm's Pralina, Esotica, and the rest of the cast we've added over the decades.

Today the group operates 26 active locations across South Africa, plus locations in Namibia and Mauritius. Our two-brand portfolio — Col’Cacchio Pizzeria (sit-down) and Col’Cacchio GO (delivery-first) — lets us serve every dining occasion from a candlelit Friday in Camps Bay to a 10pm Tuesday couch evening in Hillcrest.

Our frozen retail range is launching late 2026 at Woolworths, Checkers and Pick n Pay — bringing the wood-fired Col’Cacchio experience to your home oven. See the frozen range →